Inform - Intelligent & Inclusive Customer Information Technology Solutions

We specialize in the development, design, manufacture, and installation of fully integrated customer information software (CIS) and intelligent digital display systems that keep travellers informed, safe, and connected. Our Inform innovations address one of the transport industry’s greatest challenges: delivering accurate, real-time information to passengers—precisely when and how they need it:

Passenger-First Strategy: Instant disruption updates and rail replacement services information, journey planning tools, interactive maps featuring walking directions, interconnecting travel planning, and more.

Accessibility and Inclusivity: Research‑driven, seamlessly integrated hardware and software features engineered with adaptive technologies to intelligently respond to diverse passenger needs.

Legacy Infrastructure Integration: Bridging the gap between legacy systems and modern technology, we engineer scalable, future-ready hardware designed for seamless integration with existing infrastructure — enabling smarter, more connected transport networks.

Safety: Seamless, intuitive live-call functionality engineered to deliver real-time assistance — enabling passengers to instantly connect with staff or emergency services through secure, low-latency video channels for rapid support and intervention.

Interactive Displays: Engineered for the toughest environments, our IP65-rated housing delivers uncompromising protection.

Changing Passenger Expectations: Travelers demand more flexible, tech-enabled, and personalised services. The Inform Media hardware and software is scalable and designed to support future enhancements, including AI integration.

Key Features

• Section 12, smoke and fire compliant

• Durability-rated with anti-glare, toughened glass

• Designed for versatile environments with IP65-rated casing

• Readable in direct sunlight

• Automatic power-saving mode

• Integrated video calling capability

• Universally designed interface

• Real-time sign language translation

• Cutting-edge functionality

• Pioneering accessibility features including real-time sign language, braille, and raised lettering

• Fully customizable

• ASIAD compliant - blast proof 

Inform Digital Display Products

• Fixed and Mobile Totem

• Interactive Touch Display

• Digital Poster Display

• Revolutionary Digital Help Point

Customization

Our Inform Customer Information Technology Solutions are fully customizable to meet your operational needs and passenger expectations. From custom branding and interface design to tailored content and interactive features, our solutions adapt to your vision and goals.

Integration Capabilities

Unify your information ecosystem by linking existing systems, social media feeds, and third-party data into an all-in-one solution.

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