Inform Media - Customer Information Software For Transport Sector

Inform Media, designed by L.B. Foster, meets the unique needs of the transport sector with a media-rich interface that simplifies and enhances customer information delivery.

Key Features

• Intuitive integration: Across multiple Inform Digital Display types

• Scalable: Supports expansion to control multiple display formats and devices

• Centralized Control: Operators can manage content across multiple screens from one location

• Granular Security: Role-based permissions for screen updates

• Cloud-Hosted Solution: Ensures resilience and minimizes downtime

• Flexible Delivery: Content can be managed centrally or locally for station-specific updates

• Branding: Supports complete brand personalization for a consistent customer experience

Built for transport, Inform Media surpasses regular CMS platforms by providing specialized modules for managing dynamic travel updates.

Live Travel Information Feed

Accurate and up-to-the-minute information ensures passengers are well-informed.

• Arrivals board

• Departures board

• Next departing trains & fastest trains

• Visual live route map

Disruption & Operational Information Feed

• Service infirmation

• Rainbow boards featuring status display

• Disruptions notices

• Engineering works notices

Real-time and Predictive Train Carriage Information

• Train carriage occupancy levels

• Train carriage loading information

• Train carriage classification

British Sign Language & Accessibility Features

• Configuration for providing accessible travel information

• Pioneering British sign language travel information delivery

• High contrast display mode for visually impaired passengers

• Simplified fonts

• Text enlargement feature

• Black & white TfL London underground tube maps

• Adjustable flip screen feature for wheelchair users

Digital Advertisement

• Display static, video and animated content to advertise and promote services

Local Area Information and Step-By Step Walking Directions

Downloadable via QR codes:

• Museums/Art Galleries

• Hotels

• Restaurants

• Local landmarks locations and more...

Multi-Language Support

• International travellers can easily overcome language barriers

Live Call Functionality

• Enables passengers to directly connect with station staff for personalized support

Inform Media Customer Information Software is packed with intelligent features to enhance travel experience

Discover how Inform Media works—schedule your live demo by emailing uksales@lbfoster.com.